SwitchSwitch FAQs
Clear answers about the member tariff review.
How access, commission, tariff checks, switching and the Evergreen Energy Club relationship work.
Anyone can explore the search form; comparison access is for active Evergreen Energy Club members only, included at no extra charge with paid membership. The intended journey is: enter details, press Search, then sign in with your member email and password before accessing comparisons. Live sign-in is not connected in this preview.
No. Evergreen receives no switching commission from your tariff decision. Third-party comparison websites used as sources may receive their own commission.
No. Tariff availability and eligibility vary. Comparisons cover the sources checked and assumptions explained, not necessarily every tariff in the market. Savings, whole-market coverage and the cheapest tariff are not guaranteed.
No. You make the final decision and authorise any tariff change or supplier application.
Yes. Sometimes staying with your current supplier, or moving to a different tariff with the same supplier, may be the more suitable outcome.
The review can consider your current tariff, relevant supplier-direct offers, solar PV, battery storage, EV charging and available energy-use information where useful.
For new Evergreen installations, the aim is to arrange the initial review approximately 30 days after installation and handover.
Existing members can contact the Evergreen team to arrange a review after joining.
No. Do not email or enter passwords, bank details or supplier login credentials into the prototype review journey.
Not yet. This static prototype does not search live tariffs, verify member access automatically or submit switches. The member search and sign-in journey is being developed.
Still have a question?
Contact the Evergreen team and include your membership reference if you have one.
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